Policies

Return Policy

Vertex Performance System, LLC (VPS) has a 365-day money back guarantee on all certifications and information products, and the policy is available for ALL customers, international and domestic.  On these  purchases, if you are dissatisfied with the product(s) for any reason, within three hundred sixty-five (365) days of the sale date the product may be returned, at your cost, for a refund of the purchase price.

APPLICABLE TO ALL RETURNS:

  • DO NOT return the product to the address from which it was sent.
  • Before returning your items, please contact us at support@vertexperformancsystems.com, or 888-841-6302.  Returns are only accepted if sent with receipt confirmation.
  • Items must be received, in original package, and in like new condition before a credit will be issued.
  • Vertex Performance Systems may, at its discretion, issue credit for future purchases in place of a refund.

Refund Policy

There are no refunds for any portion of a subscription to VPS Elite Training Mentorship. We offer the right to cancel immediately at any time, but will not issue refunds for any portion of the subscription payments made. By making a purchase from VPS Elite Training Mentorship, you are confirming that you have read and understand this no refunds policy.

Subscription fees may be deductible as a business expense. Check with your tax consultant or accountant for advice on this issue.

Delivery / Shipping Policy

All physical products will be shipped within 7 business days of ordering (unless otherwise noted on check-out page).

Privacy Policy

We are strongly committed to safeguarding consumer privacy on our Web site. We operate under the following set of strict privacy principles:

The only information we obtain about our members is information we need to process credit card charges of membership fees. That information is never revealed, resold, or made public for any reason.

Personally identifiable information provided by members (name, e-mail or home address, etc.) is never disclosed to anyone.

Cookies — Each time a member logs into our site, we store a temporary “cookie” in the browser files of the member computer. This cookie is used during your online session to allow you free access to the member’s area, without repeatedly requiring you to re-enter your user name and password.

Whenever you log off or leave the site, the cookies file is automatically removed.

External Links — In order to provide visitors with greater value, some of our pages may provide links to various third party Web sites. In no case, is member information or ‘cookies’ provided to the third party sites.

However, keep in mind that many sites do attempt to capture visitor information when you browse those sites. Once you leave our site, we are not able to alert you should another site attempt to gather information from your browser.

Private Forums — We provide our members with with a multi-tiered message board that makes sharing information with other members easy. To protect your privacy when posting or replying to messages in the message board, your personal information and email is not revealed.

However, remember that any information that you disclose in the message board areas can be read by all other members, so exercise caution when deciding to disclose your personal information.

Security — Our Web site has security measures in place to protect the loss, misuse and alteration of the information under our control. We employ strict security measures to safeguard online transactions; personal information is stored in a secured database and always sent via an encrypted Internet channel.  Our shopping cart has a 256 secure encrypted connection using a SSL certificate

Choice/Opt-In — Our site gives users the opportunity to opt-in to receive communications from us. You can be assured that we never reveal, sell, or make available your email address to anyone for any purpose. This site also gives users the following options for removing their information from our database in order to stop receiving communications or our service.

 

Server Contact Info:

Fitness Consulting Group, LLC
PO Box 1539
Elizabethtown, Ky  42702
888-814-6302

 

Other

If you have questions regarding our privacy policy, feel free to let us know, using our Contact Page.

If you need help, please contact VPS Support.